What are the responsibilities and job description for the Sales Representative position at Ted Brown Music Company, Inc.?
About Us
Ted Brown Music is a family owned and operated one stop music source. Our doors opened in 1931, and we continue with a 93 year old tradition, facilitating musical needs. We are a local company with locations in Tacoma, Puyallup, Richland, Yakima, Silverdale and Seattle. We offer a rewarding career complete with competitive pay, healthcare benefits, 401K plan and generous employee discount privileges.
JOB DESCRIPTION
The sales representative acts as an important liaison between our customers and our buyers; and must have the ability to communicate effectively to customers, vendors and all levels of management. Sales Representatives must maintain all aspects of customer service, generating sales, product knowledge, merchandising, pricing items and the daily upkeep of the store. This particular sales position will ideally require someone with extensive guitar knowledge along with some band and orchestra background as well as Pro Audio knowledge.
Essential functions
1. Ensure that all customers receive exceptional service in a welcoming environment, including greeting each customer, maintaining solid product knowledge and sending thank you notes to customers.
2. Adhere to all company policies, procedures and practices, including POS system, rental contracts and all aspects related to sales guidelines and loss prevention.
3. Maintain awareness of all marketing, promotional advertisements to include vendor and company specific promotions. Effectively communicate these areas to customers to support marketing efforts.
4. Assist in the upkeep of the store, merchandising, display maintenance and store housekeeping. To include restocking merchandise on the sales floor, receiving merchandise, dusting vacuuming, cleaning and organizing the sales floor.
5. Accurately and efficiently complete all sales transactions and maintain proper cash at the POS registers.
6. Communicate all customer concerns and or requests to the store manager.
7. Demonstrate product line; play, or set up product for customers.
BASIC SKILLS AND QUALIFICATIONS
1. Customer Focus
2. Communication skills
3. Organizational Skills
Additional Pay Benefit
Full-time employees start earning 3-8% commission on a monthly basis upon hire, DOE. Part-time employee will begin to earn 3% commission the first of the month following your 90-day introductory period.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment
This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.
Physical Requirements:
This position requires moving around on the sales floor meeting and speaking with customers. It requires routine use of a POS system. While performing the essential functions of this position, the employee is regularly required to sit, point, type and maneuver promotional items. The employee must also frequently lift and / or move items over 40 pounds. The working condition may be loud; due to consistent demonstrating of musical instruments and pro-audio equipment.
Medical Benefits
In addition to your salary, Ted Brown Music provides a comprehensive benefits package that includes medical, dental, and vision coverage.
Pay Range
$16.66 - $22.00 per hour DOE
Job Type: Full-time
Pay: $16.66 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Travel reimbursement
- Vision insurance
Compensation Package:
- Commission pay
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed
Work Location: In person
Salary : $17 - $22
