Human Services Client Associate

Employment Enterprises, Inc. is currently working with a client largely populated by professionals working in the military and federal government. We are searching for a Human Service Assistant to participate in a variety of community relations projects for low-income families. The Human Services Client Associate will be responsible for planning, organization, and implementation of topical workshops, community outreach, and community-based health care programs. This is an onsite position in Alexandria, Virginia paying $20 to $22 per hour.

Human Service Assistant Responsibilities:

• Provides crisis intervention and emergency support services to low-income families, elderly persons, ex-offenders, substance dependent, mentally ill individuals.
• Interviews clients and assesses need for services, monitors, and evaluates customer success.
• Determines eligibility and renewal for dental, vision, and provider-based medical insurance programs.
• Analyzes information and documentation obtained from the interview and determines eligibility.
• Processes changes and interim applications for continued eligibility for medical and food assistance programs
• Refers clients to appropriate department and community resources for assistance, if necessary, monitors their access and manages their cases in accordance with program requirements.
• Responds to inquiries from the public concerning program services to include addressing concerns, processing changes to existing cases, and/or makes appropriate referrals.
• Develops and/or coordinates workshops that support independence and self-sufficiency; to include creating flyers and/or facilitating workshop sessions.
• Arranges for and obtains such needed items as food, shelter, and/or prescriptions from community resources or agencies.
• Stays informed about new and existing client programs and services, including criteria for eligibility.
• Back up for administers the operations of SNAP-EBT Incentive and Gleaning Programs and collects data for reporting.
• Serves as liaison with multi-cultural and/or multilingual families, and completes translation of signage, documents and/or provide interpretation.
• Updates electronic communication boards for the public and message boards.
• Leads special projects and assists in completion of project charters, plans, and prepares presentations.
• Assesses community needs and assists in the planning, organization and implementation of topical workshops, forums, and seminars, and/or in developing marketing materials for educational activities.
• Attends civic association meetings, school activities, shelters, and other community functions to provide program information and to discuss issues/topics unique to target groups.
• Maintains and compiles directory of local resources for the community for financial assistance, clothing, housing, and other needed items and services.

Human Service Assistant Qualifications:

• Some experience counseling individuals with a variety of problems, to include experience in crisis intervention, community outreach and employment counseling
• Two-year college degree in a related field, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities; two years of work experience using Virginia state systems.
• Completion of courses in counseling, education and/or inter-personal communications; or any equivalent combination of experience and training which provides the required knowledge
• Four Year College Degree; Good knowledge of social, economic, health, and behavioral problems of the assigned service population; ability to identify social problems and needs and to assess clients' and/or their family's ability to utilize available services; strong knowledge of benefit programs and community resources and ability to interpret laws, policies, and regulations for such programs; ability to establish and maintain effective working relationships and advocate for service population and liaison with community resources

What we offer:

• 401K retirement plan
• Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
• Flex spending account
• Credit Union Membership
• Pet Insurance
• Worker Advantage discount program membership
• Voluntary Supplemental Insurance

“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”

Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Alexandria, VA 22311: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $22