Director of Clinical Services

Director of Clinical Services

Our client is seeking a compassionate, experienced Director of Clinical Services to lead the clinical care team and ensure the delivery of exceptional patient-centered care across various settings. This is an exciting opportunity for a healthcare leader to make a significant impact while working in an innovative, team-based environment. The Director of Clinical Services will play a key role in developing policies, managing staff, and overseeing clinical care in a manner that promotes patient satisfaction and outstanding clinical outcomes.

Setting: Outpatient clinic

Population: Geriatrics

Essential Duties and Responsibilities:

• Integrate organizational values, mission, and vision into the program culture, policies, and day-to-day operations.

• Oversee the delivery of high-quality, patient-centered care 24/7 across all settings.

• Monitor patient experience and outcome data, guiding the team to ensure the provision of high-quality services.

• Collaborate with HR and management on staff recruitment, training, and performance oversight.

• Ensure timely and accurate patient assessments and care plans developed by the team.

• Develop and manage an effective 24/7 on-call process in coordination with the Medical Director.

• Collaborate with leadership to maintain the delivery of efficient, high-quality services.

• Ensure clinical staff actively participate in team meetings and patient care planning.

• Develop and monitor budgets, KPIs, and financial reports to ensure efficient use of resources.

• Participate in Quality Improvement programs, track data, and lead improvement initiatives.

• Ensure clinical compliance with federal, state, and regulatory requirements.

• Develop and update job descriptions, aligning them with staff competencies.

• Create policies in line with industry standards and collaborate with leadership on continuous improvements.

• Engage with healthcare associations and committees to stay updated on regulations and best practices.

• Collaborate with the Medical Director, Operations Director, and management to ensure high-quality service delivery.

• Participate in family and staff meetings, in-service training, and other departmental activities.

• Adhere to all organizational policies and safety guidelines while maintaining confidentiality.

• Lead infection control efforts to ensure best practices in all settings.

• Attend continuing education and training as required.

• Maintain required certifications and professional affiliations.

• Other duties as assigned

Qualifications:

• State RN license with leadership experience in healthcare delivery and management.

• Bachelor of Science in Nursing (BSN) required. A Master’s degree in management or a healthcare-related field is preferred.

• Professional certifications are a plus.

• Minimum of 3 years of experience working with the frail and elderly in acute, long-term care, or community based settings.

• At least 3 years of progressive management experience.

• Experience in home care, managed care, or long-term care is preferred.

Desired Qualifications:

• Expertise in elder care services, particularly in home-based and interdisciplinary team models.

• Strong understanding of managed care, chronic disease management, and healthcare program trends.

• Proven ability to foster a collaborative, service-focused culture.

• Skilled in conflict resolution, coaching, and building strong team dynamics.

• Ability to handle complex patient needs and scenarios with adaptability and creativity.

• Proficiency in guiding staff through challenging situations while promoting patient-centered care.

• Strong financial management and budgeting skills.

• Experience with management information systems and electronic health records (EHR).

• Excellent communication skills, both oral and written.

• Strong decision-making abilities with a commitment to quality and continuous improvement.

Technical Skills:

• Proficient in EMR systems, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and general office equipment.

• Strong computer literacy and ability to correspond effectively in writing.

Benefits:

• Competitive salary

• Benefits package; Medical, Dental, Vision, Health Care Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (FSA), Paid Time Off, Tuition Reimbursement, 401(k), and Employee assistance program, etc

• Opportunity to work with a dynamic and growing organization.

• Monday - Friday NO WEEKENDS

About Our Client:
Our client is a leading healthcare provider dedicated to delivering the highest quality of care to its patients. With a focus on innovation, compassion, and collaboration, they strive to create a work environment where employees can thrive, grow, and make a meaningful impact. They are committed to providing patient-centered care in a dynamic and supportive setting.

If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951.

I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!