What are the responsibilities and job description for the Education & Training Officer position at Tees Esk and Wear Valleys NHS Foundation Trust?
Job summary
The post holder will take responsibility for a personal portfolio of internal training courses and will be responsible for the administration function for all the courses allocated. This will include booking trainers, venues, catering and equipment formandatory and other training events as appropriate.
The post holder will be responsible for receiving and processing applications for events, ensuring all data is maintained accurately on appropriate training databases including the Oracle Learning Management system in line with Trust policy and post holder will provide information, advice and guidance to all staff relating to scheduled or unscheduled training events and deal with any queries.
Main duties of the job
Provide typed work of a high standard to support the team including but not exclusive to : handouts, flyers, Emails, letters, registers, reports on bookings mail merge and check for accuracy prior to and rearrange training courses where applicable.Provide and prepare workshop materials, training packs, handouts, evaluations, attendance certificates etc as required ensuring all documents are up to date and accurate and provide these within the agreed training rooms are adequately stocked while rooms are managed by the team and maintain stock stationery for the department and any ad hoc requirements as necessary via provide information, advice and guidance to staff and reports as requestedUtilise a range of software packages to store and update training programmes and materials and to use for production of reports.Maintain quality of service and information provided both directly to staff and on the web pages.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Person Specification
Experience
Essential
- NVQ3 Business Admin or extensive experience
- Extensive use of Microsoft packages
- Experience using Oracle Learning Management / ESR
- Experience of working in a very busy office
- Experienced in reception duties
- Extensive knowledge of date input
Desirable
Knowledge
Essential
Desirable
Qualifications
Essential
Desirable
