What are the responsibilities and job description for the SAP Service Management Lead Architect consultant position at Tek Inspirations LLC?
Job Details
Job Description -
Must Have : SM with FSM and good communications and leadership experience for this that would be great. in addition, they were looking for more Field Service Management and well-rounded Public Cloud experience.
SAP Service Management Lead/ Architect consultant
Hybrid
Location: Dallas, Texas and Florida
Duration: 6 months
Visa: and H1b
Updated LinkedIn
Client: CognitManufacturing Client
Project: SAP S/4HANA Public Cloud Implementation/Global Rollout (currently in Explore phase)
Responsibilities:
- Serve in a client-facing role, responsible for gathering and analyzing business requirements, then translating them into detailed design specifications.
- Configure SAP Service Management (SM), ensuring alignment with business needs and best practices.
- Collaborate closely with offshore teams to ensure smooth implementation and system integration, maintaining clear communication with onshore counterparts.
- Support the ongoing implementation of SAP S/4HANA Service and assist in addressing any client-specific requirements or challenges that arise.
Must Have Requirements:
"Candidates should have at least 15 years of total IT experience."
Strong Team Leading exp ( minimum 7-8 years of team lead exp.)
- Minimum of 7 years of experience in SAP Service Management (SM) or Customer Service (CS) module, with a proven track record in both implementation and support.
- Hands-on experience with SAP S/4HANA Service, Public Cloud experience, with a solid understanding of integration points with other SAP modules.
Experience working with offshore delivery models, demonstrating effective collaboration and communication with onshore teams.
- Strong communication, problem-solving, and analytical skills, with the ability to manage multiple tasks and deliver high-quality results under tight deadlines.
- Serve in a client-facing role, responsible for gathering and analyzing business requirements, then translating them into detailed design specifications.
- Configure SAP Service Management (SM), ensuring alignment with business needs and best practices.
- Collaborate closely with offshore teams to ensure smooth implementation and system integration, maintaining clear communication with onshore counterparts.
- Support the ongoing implementation of SAP S/4HANA Service and assist in addressing any client-specific requirements or challenges that arise.
- Experience working with offshore delivery models, demonstrating effective collaboration and communication with onshore teams.
- Strong communication, problem-solving, and analytical skills, with the ability to manage multiple tasks and deliver high-quality results under tight deadlines.