MSW Social Worker

Job Summary and Essential Function
The Care Coordination MSW Social Worker works in collaboration with a multidisciplinary team of clinicians as part of the Care Coordination program to provide high quality, outcome-based, patient-centered care and address the social determinants of health to support safe transitions of care across the continuum for patients and families throughout Atlantic Health System.

Job Responsibilities along with a percentage of time performing duties
(Maximum of 10 bullet points)
60% - Patient assessment, referrals, intervention
20% - Documentation
10% - Meetings, program development
10%- Collaboration with inside/outside agencies

3. Job Functions:

Support high-cost/high-risk patients to address barriers to care and navigation challenges across the care continuum by prioritizing health and SDOH needs, addressing gaps in internal and external resources, and sustainable connections to medical homes and sustainable social supports to improve the patient experience, achieve better health outcomes, decrease avoidable cost and utilization, and increase the utilization of preventative care and healthy behaviors to improve health.

Provide psychosocial assessment, sustainable care transitions, and structured support to help address social and economic barriers to positive health outcomes and empower patients to set and achieve their individualized health goals. Apply best practice interventions based upon care standards and referral and linkage to services to ensure behavioral and psychosocial needs are addressed, including but not limited to: social needs, financial stressors, difficulty coping, behavioral health concerns or substance misuse, abuse and neglect, interpersonal violence, homelessness, functional decline, frequent ED visits or hospitalization, need for long-term care planning, etc.

Maintain best practices, process systems, and key performance metrics to provide effective outcome-based, patient-centered care with a focus on culturally-sensitive and inclusive interventions, equitable access to care, and reduction in health disparities. Conduct psychosocial assessment, social determinants of health screening and referral, and develop a plan of care in alignment with individual needs, values, and goals of the patient. Provide individual telephonic/virtual support and counseling to patients, using appropriate therapeutic techniques and evidence-based theories to guide patients toward healthy coping, self-management, and overall wellness. Maintain accurate and timely referral response, assessment, intervention, and documentation, according to department workflow and policy.

Ensure ongoing collaboration and communication with the larger interdisciplinary Care Coordination team, AHS/ACO practices, providers, and care team members to comprehensively address evolving psychosocial needs, medical needs, and plan of care. Maintain a current knowledge base of community agencies and key contacts and assist with patient advocacy, navigation, and engagement with sustainable medical, social, insurance and benefit systems.

Regularly attend and actively participate in assigned intradisciplinary and interdisciplinary forums, administrative meetings, staff meetings, supervisory sessions, and in-service training. Provide consultative support for department community health workers through education, training and one to one case oversight. Annually participate in a minimum of 3 educational programs on topics relevant to practice area.

Other tasks as required by manager, director, or leadership.

3-5 years in health-related field, hospital experience preferred.
Strong knowledge of community resources and social service, financial, insurance, and advocacy systems.
Familiarity with Epic preferred. Exceptional organizational and time management skills with the ability to multi-task, problem-solve, and balance and deliver results in a program with multiple projects, programs, and priorities.

Strong clinical, interpersonal, and analytical skills with clear verbal, telephonic and written communication.

Ability to function within an interdisciplinary team and develop and enhance collaborations with local community agencies and organizations.

Ability to navigate EMR and databases with demonstrated ability, including EMR documentation standards, Microsoft Office suite and metrics/outcome reporting.

Strong interpersonal and communication skills, problem solving, ability to work with diverse populations, compassionate service delivery. Bilingual a plus.

Master's Degree in Social Work from an accredited school of social work required.

Current LSW license in the State of New Jersey in good standing with the NJ Board of Social Work Examiners.

Behavioral Health background preferred.