BI Analyst II

Overview

About TEKsystems and TEKsystems Global Services

We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change. We’re building tomorrow by delivering business outcomes and driving positive impacts in our global communities. TEKsystems is an Allegis Group company.

General Description:

The BI Analyst II is responsible for supporting business intelligence capabilities by ensuring systems are configured properly, supporting end users and development teams, and bridging business context with data insight.  This role will identify opportunities to streamline, and in some cases create solutions for, internal processes or reporting through automation by leveraging workflow or reporting tools.  They should be able to execute job responsibilities independently and with the understanding of how output would affect and impact other operational areas.

The position requires a high level of customer service skills, professionalism with the ability to partner with others and build relationships to support the business. An ideal candidate will have the ability to multi-task responsibilities and requests, independently problem solve, effectively apply time management skills, possess effective communication skills, and is detail-oriented and organized in the manner they help others.

Responsibilities

General Responsibilities

• Partner and communicate effectively within the development, analyst teams, and end customers
• Maintain system configuration, hierarchies, and security that drive reporting systems
• Respond to cases, bugs and issues brought to attention in our issues management systems or through other notifications
• Provide testing support and facilitate user feedback for deliverables
• Provide ad hoc reporting and data support for end users
• Cross train and develop/mentor less experienced team members
• Monitor jobs and system processes to identify potential system issues
• Ensure work management systems are kept up to date with progress on projects and tasks

System and Data Administration

• Support architects and developers to create trusted sources of data and reporting
• Use SQL to update, insert, delete data in hierarchy tables to capture changes
• Monitor and audit business critical hierarchy and tables to ensure data consistency
• Maintain security groups used for access to data and reporting
• Support business with configuration of operational systems
• Create and update in-app queries to support access to live data

Development and QA Support

• Actively participate in requirements definition and refinement, and provide consultation to ensure the correct solution is applied to the request
• Leverage reporting tools to automate standard reporting or data requests
• Establish project milestones and communication touchpoints with end customers
• Support testing through data validation and functional testing
• Perform minor troubleshooting on automation and root cause of operational deficiencies

Consultation / Education

• Drive adoption of BI products through continual education and seeking feedback on existing products
• Communicate and troubleshoot issues with the user community
• Provide change management support for enhancements or upgrades
• Seek feedback for opportunities to reduce, consolidate or simplify reporting and data
• Educate end users about data in business context between source systems, data warehouses, and data marts

Qualifications

Minimum Education/Experience/Abilities/Skills

• BS degree in computer sciences, software design, engineering, information systems, related field or comparable experience
• Experience with Microsoft Office tools (Word, Excel, Outlook, PowerPoint, and Access)
• Must have experience with Back Office functions/processes (PeopleSoft)
• Must have experience with Front Office functions/processes (Salesforce)
• Understand basic concepts of SQL and relational databases
• Experience with databases a plus (Snowflake, SQL Server 2014 and Oracle 12g )
• Exposure to reporting tools a plus (Tableau, SSRS, Sigma, PowerBI)

Compensation:  Salary Range for this role is $70,000-$106,300 per year Annual Bonus.

Employees also receive a benefits package including a 401(k) company matched retirement savings plan, health plans, paid time off and holiday pay. See link below

https://www.teksystems.com/en/careers/benefits

 The Company and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Salary : $70,000 - $106,300