Senior Business Analyst

Job Title: Sr. Business Analyst

Location: Audubon, PA, 19403 (Hybrid)

Duration: Contract

Responsibilities

• Analyze, review, and document current structure and use cases of the application or process; Analyze and document current application dependencies

• Serve as a business liaison between clients and project teams to help understand user interaction

• Assist project manager in better understanding information gathered about user experience

• Ability to run meetings independently and document detailed meeting notes

• Assist business clients in developing requirements for future use cases

• Assist team in getting the current deliverable in a timely manner; Jump in and assist where needed to accomplish tasks

• Manage change requests to completion

• Track required tasks through completion

• Ability to develop/update existing materials and support the team in understanding of requirements or training materials as needed

• Develop process flows as needed

• Strong communication skills in working with a team and providing in time updates to project manager

Skills and Experience

• Someone who is energetic and passionate about business analysis work, extremely positive and solution driven

• Self-starter and detail oriented

• Ability to lead assigned tasks to completion

• Excellent requirements gathering skills and experience

• Listening to customers and understands their current processes and needs; Experience in process design and/or documentation; Experience using Visio or equivalent process mapping solutions

• Ability to work independently, with minimum supervision; Can manage workload and priorities

• Experience in developing business analysis deliverables like requirements document, As-Is and To-Be process diagrams, use cases, traceability matrix, data dictionary, business rules, meeting notes, etc.

• Someone who has worked on cross-functional teams, on projects in a matrixed environment

• Experience working with business and technical staffs to define, document, and track software requirements and design; Can manage difficult stakeholders

• Most recent roles should show increasing responsibility as BA in agile and waterfall environment; Familiarity with Agile methodology Skilled at analyzing data and processes

• Skilled at documentation best practices such as using revision history/version control/requirement unique identifier

• Willing to learn new things and share knowledge to others; Proactive; Resourceful

• B.S. degree in computer science, management information systems, Business Administration, or equivalent experience

• Experience working on a third party implementation

Preferred Skills and Experience

• Familiarity with data inputs and outputs related to complex systems

• Experience using JIRA and Confluence

• Experience with Reporting Requirements

• Experience with Tableau/Alteryx

• IIBA certification

Customer Satisfaction

Develop a deep understanding of the business functions and processes

Document, review and update business process requirements based on client’s feedback

Ensure appropriate levels of controls are applied to work efforts, including security requirements, effective business solutions

Serve as a business liaison between client and project teams

Establish, monitor, and maintain high client satisfaction levels

Document and track problems in client business systems or processes to provide recommendations for future efficiencies