Demo

Information Process Enabler

Tekaccel Inc
Ohio, OH Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

Job Title : Information Process Enabler

Location : Cincinnati, OH (United States)

Role Overview :

We are seeking an Information Process Enabler responsible for answering 50 inbound and outbound calls daily while maintaining an accuracy rate of 95% or higher. This role requires strong communication skills and a commitment to excellent customer service.

Key Responsibilities :

  • Answer 50 inbound and outbound calls per day, ensuring accuracy above 95%.
  • Provide excellent customer service with clear and effective communication.

Essential Skills :

  • Strong communication skills
  • Desirable Skills :

  • Phone etiquette
  • Experience : 0-2 years

    Competencies :

  • Customer Service Management (CEM)
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