What are the responsibilities and job description for the Finance Coordinator (Customer Service) position at Tekberry?
Job Description
Job Description
Title : Finance Coordinator Customer Service
Pay Rate : $23.70 / hr
Job Type : Contract
Duration : 3 months
Shift(s) : Mon Fri, ~8am 5pm
Location : Painted Post, NY
Job Code : 10776
Tekberry is looking for a highly qualified and motivated individual to work with our client, a leading manufacturer of Fiber Optic Communications Solutions for voice, data and video network applications worldwide. As a W2 employee you will have access to health benefits. Benefits include health, dental, and vision (eligible on the 1st of the month following your start date).
Job Summary :
Involved in various roles within the Order to Cash (OTC) group to support billing, collections, order release, cash applications, and credit. Utilize systems and tools to actively monitor accounts and take necessary action as the situation warrants. Record customer interactions, both internal and external, within PeopleSoft and SAP to capture information details. Collect customer financial information, historical payment trends and supply to Credit Manager / Credit Analyst for use in determining appropriate risk on new and existing accounts. Provide analysis of AR Data to OTC Management and participate in group projects as appropriate.
Job Description :
- Work with our business partners and customers, including Customer Service / Commercial groups to support expectations.
- Responsible for communicating and resolving issues with our customers at various levels of their organizations.
- React swiftly to issues which may arise, to summarize facts and provide recommendations for timely resolution of critical issues. This may include working with different groups to identify and resolve issues.
- Collection management and resolution of outstanding invoices.
- Achieve & maintain compliance with established policies & procedures. Follow defined procedures and processes with regards to work responsibilities.
- Familiar with banking process, researching, and reconciling statements and accounts
- Ensures that work targets and schedules are met.
- Participate in continuous improvement to process initiatives, identifying, implementing and executing changes to standard operating procedures.
- Ensure that all necessary SOPs are complete, accurate, and updated as needed.
- Evaluate, recommend, and implement process changes needed to keep accounts reconciled and improve controls.
- Participates in team projects.
- Prioritize ongoing tasks, project work, and other initiatives.
- Assist Manager and Supervisor with reconciliation and reporting as needed.
Qualifications :
Desired Skills :
Education : Bachelor's Degree in Accounting or Finance required.
TEKBERRY OFFERS A $100 payment FOR REFERRALS!
Tekberry, Inc. a Soal Technologies company, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.
Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).
By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job! Check out all our jobs at https : / / tekberry.com / search -jobs /
INDHP
Salary : $24
