What are the responsibilities and job description for the Customer Representative (Sales) position at Tekboox?
Tekboox is a Chicago-based information technology services provider specializing in planning, managing, and implementing technology-driven business solutions. We offer Managed IT Services, IT Security, and retail a wide range of IT and hardware products worldwide. Our goal is to provide the best yet most cost-effective IT services with a focus on customer satisfaction and delivering excellence.
This is a part-time remote role for a Customer Representative (Sales) at Tekboox. The Customer Representative will be responsible for ensuring customer satisfaction, providing customer support, effective communication, delivering exceptional customer service, and enhancing the overall customer experience on a day-to-day basis.
- Customer Satisfaction, Customer Support, and Customer Service skills
- Effective Communication and Customer Experience skills
- Strong interpersonal skills and ability to build relationships with customers
- Experience in sales or customer service roles
- Ability to work independently and remotely
- Knowledge of information technology products and services is a plus
- High school diploma or equivalent required, bachelor's degree preferred
