What are the responsibilities and job description for the Help Desk Support position at Tekcogno?
Help Desk Admin
Required Location: TROY, MI / 5 days a week.
*** We need: A mid to senior Help desk support resource who can be onsite 5 days a week in Troy, MI and has great experience supporting Windows environments. Experience working in Banking is a big plus but not required
Job Description: Job Description Looking for a PC Support resource who will be responsible for configuring computer devices, installing software for each user, deploying to users and walking users through the transition to their new device, and troubleshooting technical endpoint issues. Ability to review and understand Windows event viewer - Experience using remote management tools to support remote users - Knowledge of and experience using system management consoles - Strong knowledge of and experience working with various software - Experience in computer networking - Experience with vulnerability remediation/patch management, application packaging preferred Strong customer service
Job Types: Full-time, Contract
Pay: $40,015.00 - $55,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $40,015 - $55,000
