What are the responsibilities and job description for the ElasticSearch or OpenSearch Admin position at Tekfortune?
Title : ITSM Manager
Location : Bloomington IL (Onsite)
JUNIOR : JOB DESCRIPTION :
Must have experience in ITIL / ITSM support model.
Experience in Change management / incident management and can act as an ops manager for ITSM team.
Person should have atleast 8-10 years of hand on experience
Expectation is to Create, manage, & version control contractual and non contractual documents
Proficient in MS Office with Special Focus on Power Point, Visio, Excel, And MS word.
Person should be able to write Documents, News Letters, and event calendars
Should be able to Create Training Manuals
Prepare instruction manuals
Disseminate technical information in easy-to-understand language for a non-technical audience
Have technical accuracy in writing user documentation
Create software documentation after a thorough collaboration with subject matter experts and technical staff
Help other writers in creating documentation
Ability to take existing and potential content and improve it
Convert complex documentation to easy language for multiple audiences
Create product manuals with screenshots and tutorials
