What are the responsibilities and job description for the Senior Cloud and AI Platform Engineer position at Tekgence Inc?
We are seeking a Senior Cloud and AI Platform Engineer with expertise in on-prem Infrastructure setup.
Technical Skills:
This role focuses on optimizing chatbot infrastructure, ensuring system scalability, conducting load test and supporting Platform enhancement requests for AI-driven customer engagement.
Good hands-on experience in AWS Cloud migration, Kore.ai XO Platform, API Gateway implementation, Linux administration, Performance/load testing with JMETER and Platform enhancement support.
Role responsibilities:
- Design and manage on-prem Infrastructure for Kore.ai Bot builder.
- Lead Migration of on-prem systems to AWS ensuring scalability and security.
- Configure and optimize kore.ai XO Platform and Smart Assist features.
- Implement API Gateways to enhance chatbot performance and Integrations.
- Perform Linux administration, troubleshooting and system optimization.
- Conduct load testing with JMeter for the Kore.ai Bot builder to assess System performance under different loads analyzing response times and recommend optimizations.
- Support and Implement Platform enhancement requests, working closely with dev teams to improve chat bot capabilities.
- Collaborate with Infrastructure scaling, automation, security, and performance monitoring.
Requirements:
- 8 Years of experience in on-prem Infrastructure setup, cloud migration.
- 5 Years of experience AI Platform management
- Strong Linux troubleshooting and Scripting skills.
- Experience with JMTER for load testing including workflow testing, API performance analysis.
- Knowledge on role-based access control, automation, and security best practices.
- Ability to support and implement chatbot platform enhancements based on business and user needs.
Tekgence is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply.
