What are the responsibilities and job description for the Senior User Experience Designer position at Tekgence Inc?
About the Job:
The Sr. User Experience Designer should lead with curiosity, empathy, critical thinking, collaboration and communication.
You’ll work closely with a cross-functional group of developers, product managers, user researchers, and executives to propose and drive customer-focused innovation using a variety of graphic software applications, techniques, and tools.
Key Roles and Responsibilities:
-Has good knowledge of UX design principles and can independently manage small projects or small aspects of a larger project.
- Responsible for applying those levels of knowledge and professional experience to the development of AT&T design processes, roles and resources.
- Partner in the creation of UX concepts, including the definition of customer needs, task analysis, personas, storyboards, customer/employee journeys, user flows, business value modeling, information architecture, wireframes and validate it through usability testing.
- Consolidate and communicate research findings, conceptual ideas, detailed design, and design rationale verbally and visually in an engaging and appealing way.
- Communicate ideas through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping, and In-App Prototyping.
- Document interaction specifications and work closely with development teams to ensure design specifications are implemented.
- Participate as a contributor with an interdisciplinary team that includes other designers, business analysts, business product owners, technical and functional architects, quality assurance, and software developers.
Qualifications:
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 5 years in-depth knowledge and experience design-related disciplines in the CRM business context
- Knowledge and experience with driving and applying user/customer-centered design processes and workshops while working collaboratively with customers, along with cross-functional teams.
- Experience using design and prototyping tools, such as Adobe Creative Suite, Sketch, Axure, InVision, Marvel, Proto.io, Figma, etc.
- Ability to quickly understand customer's processes and connect user/customer insights with the functional capabilities of the Salesforce Marketing Cloud
Nitesh Jaiswal | Tekgence Inc
Linkedin:- linkedin.com/in/nitesh-ch-a378b5222
Direct: 469-421-5604 , Ext- 218 • nitesh.j@tekgence.com
6655 Deseo Dr, Suite 104,Irving, TX , 75039 • www.tekgence.com
