What are the responsibilities and job description for the Parts Counter Associate position at Tekgroup?
Perform tasks for field returned parts and warranty requests.
Request parts from Warehouse. Collect parts and move to different evaluation areas in the plant.
- Enter part return information into computer applications. Fill out and print tracking sheets for each part.
- Perform basic condition evaluations of returned parts.
- Track status, location and condition of returned parts.
- Generate weekly reports on returned parts received, in process, and completed.
- Create customer failure reports by editing and formatting completed engineering analysis information.
- Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing.
- Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims.
Job Types: Full-time, Contract
Pay: $18.00 - $19.00 per hour
Experience:
- Manufacturing: 5 years (Preferred)
- returned parts and warranty requests: 3 years (Preferred)
- Asset Records, Material Return, and RMA records: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19
