What are the responsibilities and job description for the Parts Counter Specialist position at Tekgroup?
- Perform tasks for field returned parts and warranty requests.
- Request parts from Warehouse. Collect parts and move to different evaluation areas in the plant.
- Enter part return information into computer applications. Fill out and print tracking sheets for each part.
- Perform basic condition evaluations of returned parts.
- Track status, location and condition of returned parts.
- Generate weekly reports on returned parts received, in process, and completed.
- Create customer failure reports by editing and formatting completed engineering analysis information.
- Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing.
- Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims.
- Be able to lift up to 50 lbs.
- Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint)
- General mechanical and electrical aptitude a definite plus.
- Will be more of an Administrative role - Mchanical/technical experience a plus.
Job Types: Full-time, Contract
Pay: $18.00 - $19.00 per hour
Experience:
- Manufacturing Parts speacilist: 3 years (Preferred)
- warranty claims: 3 years (Preferred)
- Administrative role - Mechanical/technical: 3 years (Preferred)
Work Location: In person
Salary : $18 - $19
