What are the responsibilities and job description for the Desktop Support Technician position at TekisHub Consulting Services?
Overview
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical support to our staff and ensure smooth operations of our computer systems.
Responsibilities
- Install, maintain, and troubleshoot hardware and software systems
- Respond to IT issues in a timely manner
- Set up new user accounts and profiles
- Perform regular upgrades to ensure systems remain updated
- Collaborate with network administrators to ensure efficient operation of the company's IT needs
- Provide technical support for both hardware and software issues our users encounter
Qualifications
- Proficiency in Windows and Linux operating systems
- Strong knowledge of LAN, computer networking, and network administration
- Experience in software troubleshooting and technical support
- Ability to analyze and resolve complex technical issues
- Excellent customer service skills
- Familiarity with remedy ticketing system is a plus
If you are a proactive problem solver with a passion for technology and excellent communication skills, we encourage you to apply for this exciting opportunity as a Desktop Support Technician.
Job Type: Contract
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: On the road
Salary : $20 - $22
