What are the responsibilities and job description for the Infor M3 Consultant position at TekisHub Consulting Services?
Job Details
Job title: Infor M3 Consultant
Work Location: Cincinnati, OH 45242
Section B:
Job Description:
Infor M3 Techno Functional Lead Consultant with multiple implementations/support experience. This position's primary responsibility will be to work as a lead support member on the AMS program. Under limited supervision, the lead consultant must function as a member of a team and participate in all phases of the software development life cycle (SDLC). Lead Consultant possesses fundamental understanding of software/systems analysis, design, and performance principles. Discusses technical issues competently with client stakeholders and develops technical recommendations based on options presented. Lead Consultant will be accountable in driving activities such as maintenance, patching, upgrades, process improvements, etc.
Description:
Person will be Provide L2/L3 Functional and technical support for Infor M3 Cloud and related applications Troubleshoot performance issues, job failures, security configurations, and user access management.
Work with Infor ION, MEC, APIs, and BODs to resolve data and integration issues Troubleshoot BOM updates, routing issues, and MRP inconsistencies.
Implement minor configuration updates in recipe management, scheduling, and batch traceability.
Assist in optimizing production workflows and resolving capacity planning issues.
Collaborate with Supply Chain and Procurement teams for raw material planning Participation in pre-sales cycles through providing subject/technical matter expertise, estimating work, development of sales proposals and statements of work Accepting and acknowledging incidents/tickets received through ServiceNow tool.
Providing both technical and functional subject matter expertise in Infor M3 application to the customer for its effective usage Create and maintain application architecture landscape documentation. Monitor daily batch/utility operations and fix any occurring issues.
Work on enhancing the current application architecture by implementing new functions and improvements.
Automate recurring processes or tasks and enhancing the work environment by making it more efficient.
Available for On Call support of high priority issues Maintain Service Level Agreement (SLA) guidelines and work towards achieving it Adhere to Infosys and client processes & policies.
Required Qualifications:
At least 8 years of Relevant Information Technology experience.
Person will have excellent hands-on working experience on Infor M3 applications and deep understanding of its offerings Person should be expertise in M3 integrations, data engineering, analytics, and cloud technologies. The role involves L2/L3 technical support, minor enhancements, API management, and data pipeline optimizations to ensure seamless business operations across Manufacturing, Supply Chain, Procurement, Sales and Finance in the Food & Beverage industry Person should have end-user support and troubleshooting for production planning, batch processing, and MRP issues in Infor M3 CloudSuite. The role includes analyzing system errors, making small configuration changes, and ensuring seamless production execution.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Work Location: Cincinnati, OH 45242
Section B:
Job Description:
Infor M3 Techno Functional Lead Consultant with multiple implementations/support experience. This position's primary responsibility will be to work as a lead support member on the AMS program. Under limited supervision, the lead consultant must function as a member of a team and participate in all phases of the software development life cycle (SDLC). Lead Consultant possesses fundamental understanding of software/systems analysis, design, and performance principles. Discusses technical issues competently with client stakeholders and develops technical recommendations based on options presented. Lead Consultant will be accountable in driving activities such as maintenance, patching, upgrades, process improvements, etc.
Description:
Person will be Provide L2/L3 Functional and technical support for Infor M3 Cloud and related applications Troubleshoot performance issues, job failures, security configurations, and user access management.
Work with Infor ION, MEC, APIs, and BODs to resolve data and integration issues Troubleshoot BOM updates, routing issues, and MRP inconsistencies.
Implement minor configuration updates in recipe management, scheduling, and batch traceability.
Assist in optimizing production workflows and resolving capacity planning issues.
Collaborate with Supply Chain and Procurement teams for raw material planning Participation in pre-sales cycles through providing subject/technical matter expertise, estimating work, development of sales proposals and statements of work Accepting and acknowledging incidents/tickets received through ServiceNow tool.
Providing both technical and functional subject matter expertise in Infor M3 application to the customer for its effective usage Create and maintain application architecture landscape documentation. Monitor daily batch/utility operations and fix any occurring issues.
Work on enhancing the current application architecture by implementing new functions and improvements.
Automate recurring processes or tasks and enhancing the work environment by making it more efficient.
Available for On Call support of high priority issues Maintain Service Level Agreement (SLA) guidelines and work towards achieving it Adhere to Infosys and client processes & policies.
Required Qualifications:
At least 8 years of Relevant Information Technology experience.
Person will have excellent hands-on working experience on Infor M3 applications and deep understanding of its offerings Person should be expertise in M3 integrations, data engineering, analytics, and cloud technologies. The role involves L2/L3 technical support, minor enhancements, API management, and data pipeline optimizations to ensure seamless business operations across Manufacturing, Supply Chain, Procurement, Sales and Finance in the Food & Beverage industry Person should have end-user support and troubleshooting for production planning, batch processing, and MRP issues in Infor M3 CloudSuite. The role includes analyzing system errors, making small configuration changes, and ensuring seamless production execution.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Regards
Ajith Kumar
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TekisHub, an EEO Employer
We value diversity and are dedicated to fostering an inclusive workplace of Equal Employment Opportunity where everyone is empowered to succeed. All employment decisions are based on qualifications, merit, and business needs.
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