What are the responsibilities and job description for the Technical Support Engineer position at TeKnowledge Inc?
Overview
We`re seeking a Technical Support Engineer with a passion for problem-solving to provide world-class technical support to our commercial and enterprise clients, with a focus on cloud infrastructure. This role is part of an experienced and highly collaborative technical team that supports multiple products including networking, virtualization, app development, authentication, backup, and recovery. You'll build relationships with clients and customers, serving as the expert medium and large companies turn to for solutions to intermediate and complex problems.
Accelerating Progress. Securing Futures.
At TeKnowledge we help governments, businesses, and technology providers not only navigate but thrive in today's complex technology landscape. Our services provide unparalleled value and impact to our clients across cybersecurity, advanced technical skilling, and enterprise technical support. We are committed to enabling technology, AI, CX, and security, uniquely positioning us in the market, and ensuring our customers are equipped to achieve their strategic goals.
TeKnowledge provides medical, dental and vision options for each employee.
- The salary range for Colorado residents is $23.27 / hr. plus a quarterly bonus based on quality and productivity. Pay is based on several factors including, but not limited to, education, work experience, certifications, etc.
- Medical, dental, and vision benefits, legal coverage benefits, Employee Assistance Program, and pet insurance
- Recurring bonus opportunities for performance and referrals
- Opportunities to earn industry-recognized certifications in more than 1,500 courses
- A culture dedicated to promoting from within
Responsibilities
This role will :
Qualifications
In this role :
Salary : $23
