Demo

Sales Customer Support

TekOne IT Services Pvt. Ltd.
Rochester, NY Contractor
POSTED ON 12/31/2024
AVAILABLE BEFORE 2/24/2025
Title: Sales Customer Support

Location: Rochester NY 14626

Duration: 12 Months

Responsibilities

Supporting projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts,

enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit

Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts

Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts

Create and monitor strategic reporting to support the sales organization

Skills Required

High School Diploma required, BS/BA Degree in Business, or related field (or equivalent experience) preferred

Some experience in customer-facing role through either customer or service or sales role

Ability to multi-task and manage multiple conflicting priorities

Ability to maintain composure through stressful situations

Proficient in Microsoft applications

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