What are the responsibilities and job description for the Technical Manager || After Sales || Warranty Services || Automotive Domain position at TekShapers?
Job Details
Employment type Contract
Job Title Technical Manager
Job Location Novi, MI
Duration Fulltime
Experience level -
Mandatory Skills Automotive/OEM/Tier1/Aerospace industry, Vehicle Diagnostics and After-Sales, automotive standard protocols like UDSonCAN, KWP2KonCAN/K-Line, UDSonIP, J1939.
Job Description
Responsibilities
- Provide inputs to define product roadmap based upon the market assessment and priorities.
- Accountable for winning new customers for the product.
- Engaging with the customers senior technical team on consultancy capacity
- Guide the product development team by providing use-case information as per the market needs.
- Work with the marketing team for product marketing through the digital channel as well as participation in various events, conferences etc.
- Develop and maintain competitive analysis materials to compare the product segment with key competitors.
- Identify partnering opportunities for complementary third-party products to broaden company's product line.
- Write papers and participate in external events
Requirements
- 10 years of experience in Automotive/OEM/Tier1/Aerospace industry.
- Automotive Domain knowledge, experience in Vehicle Diagnostics and After-Sales is a big PLUS.
- Experience of working in Agile development environment.
- Good understanding of software development life cycle
- Proven ability to develop technical solution strategies and effectively communicate recommendations to executive management.
- Solid technical background with understanding and/or hands-on experience in software development and systems engineering.
- Good understanding of Automotive OEM After-Sales and diagnostic process flow.
- Good understanding of technician's challenges in the vehicle servicing at the dealership and potential solutions.
- Good understanding of automotive standard protocols like UDSonCAN, KWP2KonCAN/K-Line, UDSonIP, J1939.
- Good understanding of new technology trends like cloud, data analytics, AI techniques and its applications in the automobile industry, for example, prognostics, guided diagnostics etc.
- Understanding of vehicle ECU architecture is a BIG plus
- Understanding of diagnostic standards like ODX (ISO 22901), OTX(ISO 13209), MCD-3 D Server, D-PDU API, RP1210, J2534 is a BIG plus.
Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
