Business Systems Analyst

We are currently working with a local company on island who is looking for a Salesforce Administrator to join their team. The ideal candidate will serve as a key member of the Salesforce project team, working with internal stakeholders to understand requirements and usage of Salesforce. This role proactively supports the continuous improvement and enhancement of the Salesforce platform, including identifying user needs, configuring the system, and providing necessary support. This role will be in person and move into a hybrid model in the future. Must be able to work in office on the island of Oahu. If interested, please apply, and a recruiter will contact you.
Responsibilities:

• Provide business value by delivering new features, automating complex business processes, ensuring system cleanliness and efficiency, and monitoring new releases.
• Serve as the SME Salesforce expert within the organization, with an in-depth understanding of the company's implementation of Salesforce Financial Services Cloud.
• Direct technical teams (IT Helpdesk, Desktop, Server, and Network teams) to implement and support solutions.
• Provide Salesforce training and end-user support.
• Create Salesforce profiles, allocate roles, and manage access.
• Gather requirements for new features and enhancements.
• Perform daily administration, including user maintenance, data imports, and routine tasks.
• Manage organization-wide defaults, permissions, and role hierarchy.
• Develop reports and dashboards, ensuring the system runs smoothly.
• Maintain overall application integrity through proactive data quality management and duplicate cleansing.
• Implement configuration changes for optimal efficiency and performance.
• Provide production and on-call support on a rotational basis.

Requirement and Qualifications:

• Three (3) or more years of experience in the administration and maintenance of Salesforce Financial Services Cloud, including performing Salesforce upgrades and successful integration.
• Three (3) or more years of experience with agile software delivery methodologies such as Scrum.
• In-depth knowledge of Salesforce, its products, and functionalities.
• Salesforce certified administrator or Salesforce advanced administrator certification preferred.
• Knowledge of systems development lifecycle methodologies.
• Experience in importing data and generating reports and dashboards.
• High proficiency with Microsoft Office software applications.
• Patience and the ability to listen and understand customer problems, needs, and issues while challenging requests that are not in the best interests of the platform.
• Exceptional verbal and written communication skills to work with people at all levels within the organization, from the CEO to users across the business.
• Self-learner with the ability to research and problem-solve to identify and troubleshoot issues as they arise.
• Team player, self-starter, and motivated with the ability to multi-task while meeting deadlines.
• Demonstrated ability to lead and facilitate meetings.

Pay and Benefits
The pay range for this position is $36.00 - $43.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Mar 14, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.