What are the responsibilities and job description for the Cloud Technician II position at TEKsystems c/o Allegis Group?
Job Details
Description
Additional Skills & Qualifications
Troubleshooting/Support- assign tickets, answer phones and help tickets, issues with users not being able to access emails, servers, answer customer questions about migrating applications or questions regarding their interest in 365, be able to explain those services, creating user accounts, on-boarding new customers, delete accounts, back up data, etc.
Specific projects- For example, migrating to Azure AD, rolling out networking, AP, switches.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Kahului,HI.
Application Deadline
This position is anticipated to close on Apr 16, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Maintain business servers and network systems. Responsibilities include patch management, user, file and print administration, documentation, upgrading, migrations, and troubleshooting. Manage the coordination of projects and technologies between infrastructure design and server/application.
- The secondary function of the role will be to take support calls on the Support Desk when Network Support Technician staffing is insufficient to meet service level expectations. They will also serve as an escalation point for issues that cannot be resolved by Network Support Technicians.
- Associate's degree in IT or related field; Bachelor's degree preferred. Minimum 3 years of experience performing technical support in an IT environment.
- Must possess knowledge and experience in Microsoft Windows Server, RDS environments and one virtual hypervisor (VM, Hyper-V, XenServer) environment.
- Must possess knowledge of Windows desktop operating systems, applications, networking, TCP/IP, computer desktop hardware, and local/network printing.
- Equivalent amount of education, experience and/or training will be considered.
Additional Skills & Qualifications
Troubleshooting/Support- assign tickets, answer phones and help tickets, issues with users not being able to access emails, servers, answer customer questions about migrating applications or questions regarding their interest in 365, be able to explain those services, creating user accounts, on-boarding new customers, delete accounts, back up data, etc.
Specific projects- For example, migrating to Azure AD, rolling out networking, AP, switches.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Kahului,HI.
Application Deadline
This position is anticipated to close on Apr 16, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $25 - $35
