What are the responsibilities and job description for the Commercial Security Service Technician position at TEKsystems c/o Allegis Group?
Job Details
Description
Our client is looking to add a commercial Service Technician to their team as they continue to grow their footprint. This Technician will be supporting customers primarily in the Delaware market (Dover being where the bulk of the work is), plus some work in the Maryland market.
The Technician will receive their service call schedule a week in advance and typically see an average of 4 tickets per day. Calls range in time, some could be an hour, some could last a day or two. All equipment will be shipped to the Technician's house so they can transport as needed to customer sites. The Technician will be given the use of a company vehicle.
They need to have experience troubleshooting and problem solving on various alarm panels. Experience with Alarm.com, DMP, DSC, Alexor, Impassa, Neo, Qolsys, Bosch, Honeywell, Concord, Vista and any others is a plus. Experience with motion sensors, door locks, glass breaks, smoke detectors, and carbon monoxide detectors is a plus.
In addition to the above, fire alarm experience would be great but not required, as Technicians can be trained on these panels. Silent Knight and Potter are the main manufacturers used.
Knowledge of how these systems work, how they are set up, and knowledge of Alarm.com and other systems will provide exactly what our client needs.
Top Skills Details
1) 5 years of experience in the commercial security field specific to service of equipment, including Access Control, Hardwire CCTV and Wireless CCTV cameras, low volt cables, locks, motion sensors, etc.
2) Ability to communicate with others including internal management, end client project management teams, customers, and technical support teams.
3) Must be able to problem solve, provide customer service, and have a level of installation knowledge so they can replace easy fix hardware issues.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
' Medical, dental & vision
' Critical Illness, Accident, and Hospital
' 401(k) Retirement Plan ' Pre-tax and Roth post-tax contributions available
' Life Insurance (Voluntary Life & AD&D for the employee and dependents)
' Short and long-term disability
' Health Spending Account (HSA)
' Transportation benefits
' Employee Assistance Program
' Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dover,DE.
Application Deadline
This position is anticipated to close on Feb 11, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client is looking to add a commercial Service Technician to their team as they continue to grow their footprint. This Technician will be supporting customers primarily in the Delaware market (Dover being where the bulk of the work is), plus some work in the Maryland market.
The Technician will receive their service call schedule a week in advance and typically see an average of 4 tickets per day. Calls range in time, some could be an hour, some could last a day or two. All equipment will be shipped to the Technician's house so they can transport as needed to customer sites. The Technician will be given the use of a company vehicle.
They need to have experience troubleshooting and problem solving on various alarm panels. Experience with Alarm.com, DMP, DSC, Alexor, Impassa, Neo, Qolsys, Bosch, Honeywell, Concord, Vista and any others is a plus. Experience with motion sensors, door locks, glass breaks, smoke detectors, and carbon monoxide detectors is a plus.
In addition to the above, fire alarm experience would be great but not required, as Technicians can be trained on these panels. Silent Knight and Potter are the main manufacturers used.
Knowledge of how these systems work, how they are set up, and knowledge of Alarm.com and other systems will provide exactly what our client needs.
Top Skills Details
1) 5 years of experience in the commercial security field specific to service of equipment, including Access Control, Hardwire CCTV and Wireless CCTV cameras, low volt cables, locks, motion sensors, etc.
2) Ability to communicate with others including internal management, end client project management teams, customers, and technical support teams.
3) Must be able to problem solve, provide customer service, and have a level of installation knowledge so they can replace easy fix hardware issues.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
' Medical, dental & vision
' Critical Illness, Accident, and Hospital
' 401(k) Retirement Plan ' Pre-tax and Roth post-tax contributions available
' Life Insurance (Voluntary Life & AD&D for the employee and dependents)
' Short and long-term disability
' Health Spending Account (HSA)
' Transportation benefits
' Employee Assistance Program
' Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dover,DE.
Application Deadline
This position is anticipated to close on Feb 11, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $25 - $35
