What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems c/o Allegis Group?
Job Details
A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity!
Job Description:
Qualifications:
**If Interested:
Please apply to the job application and email Derek at Dmautz @teksystems.com
Pay and Benefits
The pay range for this position is $20.00 - $27.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Portland,OR.
Application Deadline
This position will be accepting applications until Jan 20, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description:
- Diagnose computer errors and triage to determine the urgency of issues
- Install, configure, and upgrade PC software and operating systems
- Facilitate Onsite and escalation support activities
- Repair computer hardware, such as keyboards and printers
- Provide technical support over the phone or Web to end users /clients
- Use remote support software to take control of end-user's computers to troubleshoot, diagnose and resolve issues
- Assist end-users with password changes
- Install printers and Software on Client PCs
- Document Resolution steps for closed tickets and notes for escalations
Qualifications:
- 2-4 years of helpdesk experience or working with a helpdesk/IT provider
- Must have previous MSP experience
- Good understanding of Windows Server environments (SBS,2003, 2008 R2 & 2012)
- Good knowledge of networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools)
- Knowledge and hands-on experience providing support to users using Windows 7, Windows 8 and Microsoft Office 365, Azure, and other Application Support skills
- Network and/or Microsoft Certifications (MS-900, MS-102) preferred
**If Interested:
Please apply to the job application and email Derek at Dmautz @teksystems.com
Pay and Benefits
The pay range for this position is $20.00 - $27.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Portland,OR.
Application Deadline
This position will be accepting applications until Jan 20, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $20 - $27
