What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems c/o Allegis Group?
Job Details
Description
The expectation of these folks is they will be used for project-based work along with their day to day work, such as builds and deployments on top of cleanup work. They also need to cover day to day support such as rounding, troubleshooting end user issues by working with a WOW (workstation on wheels) and moving around the hospital going from location to location resolving and documenting assigned tasks within the Remedy ticketing system. The ideal candidate will be eager to learn, energetic, and possess a go getter attitude. **Attitude and customer service are very important in this environment as they will need to provide white glove assistance to Doctors, Nurses, Managers, and Hospital staff. The candidates will be required to deploy and support desktops, thin clients, workstations, and multi-functional printers in clinical areas. This position is a contract to start but there is always an opportunity to impress the management staff and find a longer-term position as we have seen that happen many times in the past.
Skills
Windows, Active Directory, PC Support, Desktop, Office
Additional Skills & Qualifications
On a daily basis this person will be mainly taking tickets (6-10) a day. They will me imaging new equipment, re-imaging old equipment, doing wire manage
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New London,CT.
Application Deadline
This position will be accepting applications until Jan 17, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The expectation of these folks is they will be used for project-based work along with their day to day work, such as builds and deployments on top of cleanup work. They also need to cover day to day support such as rounding, troubleshooting end user issues by working with a WOW (workstation on wheels) and moving around the hospital going from location to location resolving and documenting assigned tasks within the Remedy ticketing system. The ideal candidate will be eager to learn, energetic, and possess a go getter attitude. **Attitude and customer service are very important in this environment as they will need to provide white glove assistance to Doctors, Nurses, Managers, and Hospital staff. The candidates will be required to deploy and support desktops, thin clients, workstations, and multi-functional printers in clinical areas. This position is a contract to start but there is always an opportunity to impress the management staff and find a longer-term position as we have seen that happen many times in the past.
Skills
Windows, Active Directory, PC Support, Desktop, Office
Additional Skills & Qualifications
On a daily basis this person will be mainly taking tickets (6-10) a day. They will me imaging new equipment, re-imaging old equipment, doing wire manage
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New London,CT.
Application Deadline
This position will be accepting applications until Jan 17, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $20 - $25
