What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems c/o Allegis Group?
Job Details
Description
This position will be supporting their customer in Detroit. The day to day responsibilities for this role will be ensuring the users receive great technology support and customer service. From a hardware perspective, it's is an all Dell client shop. This position will be helping with responsibilities such as MS / SCCM provisioning (running task sequences and scripts), walk up support and service excellence, deskide support, computer refreshes, and ITSM incident management / knowledge documentation in ServiceNow.
Skills
Desktop, Windows 10, servicenow, Customer service, Active directory, Hardware, Troubleshooting, Office 365
Top Skills Details
Desktop, Windows 10,servicenow,Customer service, Active directory, Hardware, Troubleshooting, Office 365
Additional Skills & Qualifications
This will be 100% onsite, Monday through Friday, during normal business hours (8am to 5pm). Ideally, this individual will have 1 years of support experience in an enterprise organization with great customer service skills.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Detroit,MI.
Application Deadline
This position is anticipated to close on Feb 14, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This position will be supporting their customer in Detroit. The day to day responsibilities for this role will be ensuring the users receive great technology support and customer service. From a hardware perspective, it's is an all Dell client shop. This position will be helping with responsibilities such as MS / SCCM provisioning (running task sequences and scripts), walk up support and service excellence, deskide support, computer refreshes, and ITSM incident management / knowledge documentation in ServiceNow.
Skills
Desktop, Windows 10, servicenow, Customer service, Active directory, Hardware, Troubleshooting, Office 365
Top Skills Details
Desktop, Windows 10,servicenow,Customer service, Active directory, Hardware, Troubleshooting, Office 365
Additional Skills & Qualifications
This will be 100% onsite, Monday through Friday, during normal business hours (8am to 5pm). Ideally, this individual will have 1 years of support experience in an enterprise organization with great customer service skills.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Detroit,MI.
Application Deadline
This position is anticipated to close on Feb 14, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $20 - $25
