What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems c/o Allegis Group?
Job Details
Desktop Support Technician
This is an onsite position in Arlington, TX and candidate is expected to work during shift hours.
Shift: Monday - Friday; 7:30am to 4:00pm CST or 8:00am to 5:00pm CST
A TEKsystems client is seeking a Desktop Support Technician resource to assist in the support of PC's, Printer's and RF devices used by Global Logistics associates in their Arlington, TX distribution Facility.
Support can consist of day to day trouble calls or user requests, supporting on-going projects related to these types of devices and routine device maintenance / upkeep. The potential candidate must be reasonably adept in troubleshooting problems with some or all of these types of devices, communicating and follow-up with end users of various levels within the organization, along with providing excellent customer service.
This resource will be supporting local end users (Global Logistics associates) with approximately 25 tickets per shift, per person.
Technologies: Windows 10/11 and Office 365. Additional, this resource will be working with:
-Microsoft Office 365
-Laser Jet Printers
-Supporting Zebra Label Printers
-AS 400 (experience with Client Access preferred)
-RF (Radio Frequency) Devices (this candidate needs experience with Wireless Network Connectivity)
-Candidate will be troubleshooting the following: Outlook / Microsoft Office / Word / Excel
-This candidate will need basic Networking skills in order to effectively communicate with the Network Engineer
-ServiceNow Ticketing System
Pluses Include:
-Network Certification
-A Certification
Candidate must have a cell phone for receiving calls from Desktop Lead or Manager regarding high priority tickets.
Workplace Type
This is a fully onsite position in Arlington, TX and candidate is expected to work 40 hours/week.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Arlington,TX 76018.
Application Deadline
This position is anticipated to close on May 4, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This is an onsite position in Arlington, TX and candidate is expected to work during shift hours.
Shift: Monday - Friday; 7:30am to 4:00pm CST or 8:00am to 5:00pm CST
A TEKsystems client is seeking a Desktop Support Technician resource to assist in the support of PC's, Printer's and RF devices used by Global Logistics associates in their Arlington, TX distribution Facility.
Support can consist of day to day trouble calls or user requests, supporting on-going projects related to these types of devices and routine device maintenance / upkeep. The potential candidate must be reasonably adept in troubleshooting problems with some or all of these types of devices, communicating and follow-up with end users of various levels within the organization, along with providing excellent customer service.
This resource will be supporting local end users (Global Logistics associates) with approximately 25 tickets per shift, per person.
Technologies: Windows 10/11 and Office 365. Additional, this resource will be working with:
-Microsoft Office 365
-Laser Jet Printers
-Supporting Zebra Label Printers
-AS 400 (experience with Client Access preferred)
-RF (Radio Frequency) Devices (this candidate needs experience with Wireless Network Connectivity)
-Candidate will be troubleshooting the following: Outlook / Microsoft Office / Word / Excel
-This candidate will need basic Networking skills in order to effectively communicate with the Network Engineer
-ServiceNow Ticketing System
Pluses Include:
-Network Certification
-A Certification
Candidate must have a cell phone for receiving calls from Desktop Lead or Manager regarding high priority tickets.
Workplace Type
This is a fully onsite position in Arlington, TX and candidate is expected to work 40 hours/week.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Arlington,TX 76018.
Application Deadline
This position is anticipated to close on May 4, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $20 - $24
