What are the responsibilities and job description for the Desktop Support position at TEKsystems c/o Allegis Group?
Job Details
Description
Our client is looking for desktop candidates to support the 2025 Summer Internship and Fall New Hire Program. This initiative involves two phases. Phase 1: supporting over 500 Summer Interns who will be working over the summer before returning to college or starting their career. In the first few weeks of the project, the Desktop candidates will be profiling, installing and configuring laptops/desktops for the Summer interns. They will be installing proprietary applications and market data applications such as FactSet. Candidates do not need to have market data experience, but financial experience and large enterprise experience is a big plus. After the first few weeks they will be providing desk side support to the interns for Day 1 support. Common issues that may come up revolve around: network connectivity, VPN, adding printers, email issues with Outlook and operating system troubleshooting on Windows 10. After this phase ends then the New Hire program will start. For the New Hire program, they will be doing the same function for about 450-500 New Hire employees. They will be performing the installs/profiling/configuration for about a month and then will provide desktop support to the new hires until the end of September. Candidates need to be flexible with working some evening and weekend work. This is a 1st shift position with potential for overtime.
Skills
Desktop, Support, Hardware, Imaging, Deployment, Technical support
Additional Skills & Qualifications
Candidates will be unboxing equipment, scanning laptops, build and imagine laptops, install SW, provide day 1 support to Users. Collect and wipe equipment at the end of the project in October. The role is in Jersey City but there will be some travel to NYC when needed.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $27.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jersey City,NJ.
Application Deadline
This position is anticipated to close on Feb 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client is looking for desktop candidates to support the 2025 Summer Internship and Fall New Hire Program. This initiative involves two phases. Phase 1: supporting over 500 Summer Interns who will be working over the summer before returning to college or starting their career. In the first few weeks of the project, the Desktop candidates will be profiling, installing and configuring laptops/desktops for the Summer interns. They will be installing proprietary applications and market data applications such as FactSet. Candidates do not need to have market data experience, but financial experience and large enterprise experience is a big plus. After the first few weeks they will be providing desk side support to the interns for Day 1 support. Common issues that may come up revolve around: network connectivity, VPN, adding printers, email issues with Outlook and operating system troubleshooting on Windows 10. After this phase ends then the New Hire program will start. For the New Hire program, they will be doing the same function for about 450-500 New Hire employees. They will be performing the installs/profiling/configuration for about a month and then will provide desktop support to the new hires until the end of September. Candidates need to be flexible with working some evening and weekend work. This is a 1st shift position with potential for overtime.
Skills
Desktop, Support, Hardware, Imaging, Deployment, Technical support
Additional Skills & Qualifications
Candidates will be unboxing equipment, scanning laptops, build and imagine laptops, install SW, provide day 1 support to Users. Collect and wipe equipment at the end of the project in October. The role is in Jersey City but there will be some travel to NYC when needed.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $27.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jersey City,NJ.
Application Deadline
This position is anticipated to close on Feb 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $27 - $28
