Mechanical Claims Specialist - Hybrid Schedule

Description
We are looking for Mechanical Claims Analysts to join our growing customer contact team. You will be providing exceptional customer service and your automotive expertise to assist customers through our customer contact center. These positions will be eligible for a hybrid work schedule after the on-site training period.
Responsibilities:
- You will be part of a team that reviews, investigates, and authorizes minor mechanical claims based on a wide range of established contract guidelines
- You will be communicating via telephone and email with retail and wholesale customers, repair facilities, and non-related parties to resolve and process claims
- You will be utilizing a variety of technology and communication tools to process claims, review policies and procedures, labor times, and retrieve documents
Overall you will be using your mechanical knowledge to understand the issue with the automobile and then advise the dealership or customer what is approved, denied or what the next steps in the process of claim is needed.
Skills & Qualifications
2 Years of hands-on automotive maintenance experience or mechanical claims experience
ASE or other Automotive certification preferred (can be expired)
Strong Communication Skills / Computer Skills - use of multiple programs to determine claims
Experience with Labor guides. Knowledge of All Data is preferred.
Experience with Scan Tools preferred.
MUST HAVE HANDS ON EXPERTISE
Pay and Benefits
The pay range for this position is $24.00 - $28.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Deerfield Beach,FL.
Application Deadline
This position will be accepting applications until Feb 8, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.