What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems Careers?
Description
Our Client is looking for a desktop technician to join their IT team at their Kokomo, Indiana technical center. This will be start as a long term contract for at least 12 months. Strong likelihood the contract continues on after 12 months and is extended continuously. They are looking to add another person to their current team in Kokomo, IN and they will be responsible for that location. Currently our client is going thru site consolidations and will be moving about 250-300 users from Noblesville, IN to Kokomo, IN and will bring overall user count to 1100 . This will be providing overarching L2 & L3 type support as they have a level 1 team that handles basic helpdesk issues. These technicians provide hands on support to a variety of users and are expected to have great customer service skills with the users. Additionally - they will be providing remote support where it makes sense and also helping out with different projects across the sites as they occur.
Skills
Imaging, Windows 10, Active directory, SCCM, Troubleshooting, Support, Customer service, Windows, Install, Hardware, Installation
Additional Skills & Qualifications
Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10 / 7, Mostly Lenovo, Dell, and standard hardware is issued for corporate users. Looking to further incorporate TeamViewer in their toolbox.- About 1000 users across their Indiana facilities . - Communication and soft skills are key. They are big on culture and building a team that works well together and supports the needs of their end users so want to be sure people are being taken care of respectfully and that you work well with other team members.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $24.00 - $28.00 / hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off / Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Kokomo,IN.
Application Deadline
This position is anticipated to close on Feb 14, 2025. About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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