What are the responsibilities and job description for the Accurate Order Fulfillment Expert position at TEKsystems?
About TEKsystems
We are a partner in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. Our team of experts works with progressive leaders to drive change.
Job Description
This Order Entry Specialist role is a great opportunity for someone looking to join a dynamic team and contribute to the success of our clients. The successful candidate will have the chance to develop their skills and knowledge in order entry, sales support, and customer service.
Responsibilities
- Order Entry: Accurately enter customer orders into the system.
- Order Verification: Verify order details to ensure compliance with company policies.
- Customer Communication: Communicate with customers to confirm order information and address inquiries.
- Order Coordination: Coordinate with the sales, shipping, and inventory teams to ensure order fulfillment.
- Order Status Updates: Monitor order status and update customers on delivery timelines.
- Issue Resolution: Resolve any order-related issues promptly and efficiently.
- Record Maintenance: Maintain organized records of orders and transactions.
Requirements
- Proven Experience: Proven experience in order entry, sales support (or related) preferably in the medical device or manufacturing industry.
- ERP System Proficiency: Previous experience with ERP systems.
- Attention to Detail: Strong attention to detail and accuracy.
- Communication Skills: Excellent communication and interpersonal skills.
- Technical Skills: Proficiency in Microsoft Office Suite and order management software.
- Multitasking: Ability to multitask and prioritize in a fast-paced environment.
- Education: High school diploma or equivalent; additional education or certification in business administration or related field is a plus.
