What are the responsibilities and job description for the AV Technician position at TEKsystems?
Job Description
Job Description
Top Skills' Details
1. Experience with Extron or Crestron (Extron AV equipment used at client)
2. Classroom & Conference Room Technology Support (Monitors, Computers, Projectors, Speakers, etc..)
3. In-Person Support (strong customer service is critical) - interacting with faculty and instructors at all levels
Job Description
TEKsystems is seeking an Instructional Technology Professional I to join a client’s Instructional Technology Support team within IT Support Services at their Tucson campus. This position plays a critical role in providing Instructional Technology support across the campus. The successful candidate will deliver comprehensive technology support, assist with A / V installations, and perform preventative maintenance in various learning environments. Responsibilities include supporting daily operations and resolving A / V issues to ensure smooth functionality. Exceptional customer service skills and a strong understanding of A / V systems are essential for consulting with faculty, staff, and students. The candidate must work effectively within a diverse team to manage and resolve requests efficiently.
Proficiency with control systems, conferencing solutions, various AV equipment and troubleshooting complex technical issues is required. This role demands flexibility in a fast-paced environment, including occasional evening and weekend work. Strong analytical, organizational, and communication skills (both verbal and written) are vital, as is the ability to maintain positive relationships with customers, colleagues, and vendors. A commitment to supporting the campus’s growth and evolving needs is essential.
Provide Technical Support for Classroom Technology
- Assist faculty, staff, and students in the setup, operation, and troubleshooting of classroom equipment such as projectors, computers, microphones, and document cameras.
- Respond to technical issues during class sessions to ensure minimal disruption.
Additional Skills & Qualifications
Minimum Qualifications
Preferred Knowledge & Qualifications
