What are the responsibilities and job description for the Benefits Analyst position at TEKsystems?
Our Client is seeking a Benefits Analyst whose responsibilities will include the following:
* Use systems knowledge resources and other reference materials to assist in resolving questions and/or requests
* Clearly communicate HR objectives policies procedures and government regulations
* Review and resolve or assign questions and/or requests from a variety of sources including phone web or chat in accordance to service levels
* Responsible for proper handling of inquiries including research resolution and maintaining detailed ticket descriptions escalating issues accordingly and keeping a consistent channel of communication open with customers and other HR team members during escalations
* Gain in-depth knowledge of software systems applications policies processes and procedures used and supported within Human Resources
* Work as a team member focusing on the customer experience providing outstanding customer support
* Recommend or suggest methods to simplify and enhance processes procedures and technologies
* Assist with the implementation of programs policies and services provided by the Company by acting as the customer's first line of contact
* Create and review knowledge article content
Preferred Qualifications Include:
* Human Resources experience
* Experience in SuccessFactors
* Ability to follow written procedures and security guidelines
* Good analytical skills and proven problem-solving abilities in a time-critical environment
* Must be motivated and a self-directed individual committed to providing a high level of customer service
* A proven team-player with superior interpersonal organization as well as oral and written communications skills required
To be considered, email resumes in the MS Word format with desired all-inclusive, W2 hourly contract rate to work 5 days onsite in Bartlesville, OK. Pre-employment background check and drug test will be administered upon candidate's offer acceptance.
*Pay and Benefits*
The pay range for this position is $20.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Bartlesville,OK.
*Application Deadline*
This position is anticipated to close on Apr 9, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
* Use systems knowledge resources and other reference materials to assist in resolving questions and/or requests
* Clearly communicate HR objectives policies procedures and government regulations
* Review and resolve or assign questions and/or requests from a variety of sources including phone web or chat in accordance to service levels
* Responsible for proper handling of inquiries including research resolution and maintaining detailed ticket descriptions escalating issues accordingly and keeping a consistent channel of communication open with customers and other HR team members during escalations
* Gain in-depth knowledge of software systems applications policies processes and procedures used and supported within Human Resources
* Work as a team member focusing on the customer experience providing outstanding customer support
* Recommend or suggest methods to simplify and enhance processes procedures and technologies
* Assist with the implementation of programs policies and services provided by the Company by acting as the customer's first line of contact
* Create and review knowledge article content
Preferred Qualifications Include:
* Human Resources experience
* Experience in SuccessFactors
* Ability to follow written procedures and security guidelines
* Good analytical skills and proven problem-solving abilities in a time-critical environment
* Must be motivated and a self-directed individual committed to providing a high level of customer service
* A proven team-player with superior interpersonal organization as well as oral and written communications skills required
To be considered, email resumes in the MS Word format with desired all-inclusive, W2 hourly contract rate to work 5 days onsite in Bartlesville, OK. Pre-employment background check and drug test will be administered upon candidate's offer acceptance.
*Pay and Benefits*
The pay range for this position is $20.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Bartlesville,OK.
*Application Deadline*
This position is anticipated to close on Apr 9, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $26
