Demo

Call Center Representative

TEKsystems
TEKsystems Salary
Schenectady, NY Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/20/2025

Job Description

Job Description

IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING

FULL TIME JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT

Benefits

Simple IRA (3% match after one year of

employment)

350.00 towards health insurance including

dental and vision.

250.00 towards self-improvement

MONDAY - FRIDAY 830AM-5PM

SCHENECTADY, NY

20 / HR

Qualifications :

  • 2 years of call center experience
  • Excellent communication skills
  • Experience using CRM system
  • Microsoft Office proficient

Responsibilities :

  • Receiving calls from current and prospective customers and selling and scheduling service appointments.
  • Manage multiple customer inquiries seamlessly, and proficiency in using CRM systems to document and follow up on customer interactions efficiently
  • Follow up with customers on services performed and notify them of upcoming services
  • Updating customer's information in the company database
  • Transferring customers to appropriate personnel (technicians, managers, etc.)
  • Other administrative duties as needed
  • Pay and Benefits

    The pay range for this position is $16.00 - $20.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a fully onsite position in Schenectady,NY.

    Application Deadline

    This position is anticipated to close on Feb 25, 2025.

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Salary : $16 - $20

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