What are the responsibilities and job description for the Customer Service Representative - IMMEDIATE HIRE position at TEKsystems?
Immediate Customer Service Representative Needed
Exciting Job Opportunity with Room for Advancement - Full Training Provided
Shift: Monday - Friday, flexible between 8 AM - 6 PM (8-hour shift) must be able to work every other Saturday.
Overtime is available and will be paid at time and a half!
Pay Rate: $18/hr
Overtime Rate: $27/hr
Location: On-site in Milford, CT or Norwalk, CT
Qualifications:
- Minimum of 2 years of office or customer service experience
- Proficiency in managing inbound phone calls
- Microsoft Office proficiency
- Self-starter with excellent communication skills
Responsibilities: As a Customer Service Representative, you will be responsible for managing a high volume of both inbound and outbound calls from potential customers. Your primary duties will include:
- Handling inbound and outbound calls to engage with potential customers
- Promoting and upselling services and products to drive business growth
- Providing detailed information about our services and educating customers on how our offerings stand out from competitors
- Closing sales by processing credit card payments over the phone
- Accurately entering customer information into our database
Pay and Benefits
The pay range for this position is $16.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milford,CT.
Application Deadline
This position is anticipated to close on Mar 14, 2025.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $16 - $18
