What are the responsibilities and job description for the Customer Service Specialist - Fully Remote position at TEKsystems?
A top 10 national mortgage provider is looking to hire Fully Remote Customer Service Representatives to their Call Center team. The team is looking for candidates with experience in high volume Call Centers, preferably making outbound phone calls
Description:
- Customer Service Rep I handles customer service inquiries and problems.
- Making outbound calls through our dialer on specific based mortgage campaigns - upwards of 50 calls daily
- Receiving inbound customer calls - Identify what are the customer’s needs and then route them to the appropriate department.
Skills & Qualifications:
-1-2 years of outbound customer service or call center experience required
-Mortgage, Banking, Financial industry experience preferred (not required)
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About the Company:
TEKsystems
About TEKsystems:
- We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
- The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Company Size:
5,000 to 9,999 employees
Industry:
Staffing/Employment Agencies
Founded:
0
Website:
https://www.teksystems.com/en/