What are the responsibilities and job description for the Customer Support Agent position at TEKsystems?
*TEKsystems is hiring 4 Experienced Call Center Representatives in Las Vegas, NV!*
*Location*: In Office - Las Vegas, 89120 (Near Sunset Park/Airport)
*Schedule*: Monday-Friday
* *
***Job Description***
As a Customer Support Representative, you will respond to customer inquiries via phone, email, and chat, investigate potential fraud, moderate user-generated content, and troubleshoot various issues to ensure customer satisfaction.
* *
***Key Responsibilities***
- Respond to inquiries promptly across multiple channels.
- Investigate potential fraud and escalate issues as needed.
- Moderate user-generated content for compliance.
- Troubleshoot customer issues and provide effective solutions.
* *
***Qualifications:***
- 2 year of fraud or content moderation call center experience
- Familiarity with content moderation and compliance standards is a plus.
- Proficiency in Google Workspace is a plus.
* *
***Pay***
- $19.50/hr - high school diploma or associates
-$22/hr - bachelors degree
*Pay and Benefits*
The pay range for this position is $19.50 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Las Vegas,NV.
*Application Deadline*
This position is anticipated to close on Apr 25, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Location*: In Office - Las Vegas, 89120 (Near Sunset Park/Airport)
*Schedule*: Monday-Friday
* *
***Job Description***
As a Customer Support Representative, you will respond to customer inquiries via phone, email, and chat, investigate potential fraud, moderate user-generated content, and troubleshoot various issues to ensure customer satisfaction.
* *
***Key Responsibilities***
- Respond to inquiries promptly across multiple channels.
- Investigate potential fraud and escalate issues as needed.
- Moderate user-generated content for compliance.
- Troubleshoot customer issues and provide effective solutions.
* *
***Qualifications:***
- 2 year of fraud or content moderation call center experience
- Familiarity with content moderation and compliance standards is a plus.
- Proficiency in Google Workspace is a plus.
* *
***Pay***
- $19.50/hr - high school diploma or associates
-$22/hr - bachelors degree
*Pay and Benefits*
The pay range for this position is $19.50 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Las Vegas,NV.
*Application Deadline*
This position is anticipated to close on Apr 25, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $22
