What are the responsibilities and job description for the Customer Support Representative position at TEKsystems?
Technical Requirements
The Help Desk Technician will be responsible for providing technical support to our clients, troubleshooting hardware and software problems, and escalating complex issues to higher-level support teams.
Key technical requirements include:
- Proficiency in Windows 10 and Windows 7 operating systems
- Experience with call center support and troubleshooting methodologies
- Strong analytical and problem-solving skills
A background in IT support and a passion for technology make you an ideal candidate for this role.