What are the responsibilities and job description for the Customer Support Specialist position at TEKsystems?
Job Description
Job Description
TEKsystems is currently supporting a client in Burlington County, NJ in search for an Administrative Support Specialist . This position will will be responsible for division and customer support across various channels to ensure job installations have been completed as contracted, all required documents are in CRM for invoicing and ensuring overall customer satisfaction.
Description :
- Support divisions by communicating with customers and subcontractors during completion of installation
- Follow policy and procedures to audit documents and information in system to support invoicing team
- Follow up with customers after installation to collect final payment and / or documents needed to invoice
- Handle all inbound calls to ensure resolution
- Effectively communicate with divisions with needs upon completion of installation for additional services needed or if documents and / or data is needed in the system
- Adhere to established company processes and procedures related to customer experience, ensuring consistency and quality in customer interactions
- Other duties as assigned
Qualifications :
Additional Details :
Pay and Benefits
The pay range for this position is $19.00 - $19.00
Workplace Type
This is a fully onsite position in Moorestown,NJ.
Application Deadline
This position will be accepting applications until Jan 31, 2025.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $19
