What are the responsibilities and job description for the Deskside Support Specialist position at TEKsystems?
*Description*
**fully onsite - might require going to other locations in DC area**
Requirements- Effective interpersonal skills, articulate in order to interface with client staff.
- Able to work in a team and independently, demonstrating problem solving skills.
- Experience imaging and configuring systems PC.
- Common Hardware break fix, software installation skills
- Basic end user network trouble shooting skills around network adapters, wireless, and VPN clients.
- Basic AD account and group management skills (Create, modify, disable, add, remove.)
- Experience with Windows 10 OS, Any MAC OS SKILLS ARE A BONUS.
- Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)
- Experience with end Help Desk ticketing systems.
- Supports mobile devices (Android/IOS)
*Skills*
Mac, Windows, Office 365, Desktop
*Additional Skills & Qualifications*
Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.
*We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected*
*classification. Eligibility requirements apply to some benefits*
*and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:*
* *Medical, dental & vision*
* *401(k)/Roth*
* *Insurance (Basic/Supplemental Life & AD&D)*
* *Short and long-term disability*
* *Health and Dependent Care Spending Accounts (HAS & DCFSA)*
* *Transportation benefits*
* *Employee Assistance Program*
* *Time off/Leave (PTO, Vacation, or Sick Leave) *
*Pay and Benefits*
The pay range for this position is $20.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Washington D.C.,DC.
*Application Deadline*
This position is anticipated to close on Apr 17, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
**fully onsite - might require going to other locations in DC area**
Requirements- Effective interpersonal skills, articulate in order to interface with client staff.
- Able to work in a team and independently, demonstrating problem solving skills.
- Experience imaging and configuring systems PC.
- Common Hardware break fix, software installation skills
- Basic end user network trouble shooting skills around network adapters, wireless, and VPN clients.
- Basic AD account and group management skills (Create, modify, disable, add, remove.)
- Experience with Windows 10 OS, Any MAC OS SKILLS ARE A BONUS.
- Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)
- Experience with end Help Desk ticketing systems.
- Supports mobile devices (Android/IOS)
*Skills*
Mac, Windows, Office 365, Desktop
*Additional Skills & Qualifications*
Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.
*We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected*
*classification. Eligibility requirements apply to some benefits*
*and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:*
* *Medical, dental & vision*
* *401(k)/Roth*
* *Insurance (Basic/Supplemental Life & AD&D)*
* *Short and long-term disability*
* *Health and Dependent Care Spending Accounts (HAS & DCFSA)*
* *Transportation benefits*
* *Employee Assistance Program*
* *Time off/Leave (PTO, Vacation, or Sick Leave) *
*Pay and Benefits*
The pay range for this position is $20.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Washington D.C.,DC.
*Application Deadline*
This position is anticipated to close on Apr 17, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $28
