What are the responsibilities and job description for the Desktop Support Analyst position at TEKsystems?
*Description*
Provide front-line operational coordination for the "Workstation Support Team" (WMS) dedicated specifically to Executive Support and is responsible for workstation setup, support, management, asset tagging updates, and decommission. Works as a team player, triages incoming customer requests, and handles customer escalations. Providing quality workstation and mobile support both in person and remote to support end users service requests as needed.
*Skills*
Desktop, Windows 10, Support, Troubleshooting, Customer service, Active directory, Help desk, Technical support, Hardware, Windows 11, A/V, Extron, Dell
*Top Skills Details*
Desktop,Windows 10,Support,Troubleshooting,Customer service,Active directory,Help desk,Technical support,Hardware,Windows 11
*Additional Skills & Qualifications*
Nice to Haves:
- Audio/Visual Experience (Projectors, TV's, Speakers)
- Zoom Experience
- SCCM
*Experience Level*
Intermediate Level
*Pay and Benefits*
The pay range for this position is $17.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Lansing,MI.
*Application Deadline*
This position is anticipated to close on Apr 16, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Provide front-line operational coordination for the "Workstation Support Team" (WMS) dedicated specifically to Executive Support and is responsible for workstation setup, support, management, asset tagging updates, and decommission. Works as a team player, triages incoming customer requests, and handles customer escalations. Providing quality workstation and mobile support both in person and remote to support end users service requests as needed.
*Skills*
Desktop, Windows 10, Support, Troubleshooting, Customer service, Active directory, Help desk, Technical support, Hardware, Windows 11, A/V, Extron, Dell
*Top Skills Details*
Desktop,Windows 10,Support,Troubleshooting,Customer service,Active directory,Help desk,Technical support,Hardware,Windows 11
*Additional Skills & Qualifications*
Nice to Haves:
- Audio/Visual Experience (Projectors, TV's, Speakers)
- Zoom Experience
- SCCM
*Experience Level*
Intermediate Level
*Pay and Benefits*
The pay range for this position is $17.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Lansing,MI.
*Application Deadline*
This position is anticipated to close on Apr 16, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $17 - $20
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