What are the responsibilities and job description for the Help Desk Technician - Remote Position position at TEKsystems?
About the Role
We are seeking a skilled Help Desk Technician to join our team in Orange County, California. As a member of our team, you will be responsible for providing technical support to our clients and ensuring that their technical issues are resolved efficiently and effectively.
Salary Information
The pay rate for this position is between $16.00 and $18.00 per hour.
About the Job
In this role, you will work closely with our clients to identify and resolve technical issues related to Windows basics, account access, and other IT-related topics. You will also be responsible for documenting all technical issues and resolutions, and maintaining accurate records of client interactions.
We are looking for an individual with excellent communication skills, a strong understanding of IT systems, and the ability to work independently in a fast-paced environment.
Salary : $16 - $18
