What are the responsibilities and job description for the Home Loan Operations Specialist position at TEKsystems?
About the Role
The Home Loan Operations Specialist plays a crucial role in supporting various channels within our organization. This entry-level position involves acting as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Key Responsibilities:
- Perform routine data entry and validation tasks
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.)
- Review and validate loan documents
- Handle routine calls, emails, and/or chat responses
- Monitor work queues and intervene as needed
Requirements:
- Customer service, Data entry, Administration support, Mortgage, Mortgage loan, Loan operation, Banking, Financial services, Encompass, Closing, Funding loans
- Associate's degree or equivalent work experience
- Proficiency in Microsoft Office
- Financial Services and, if possible, mortgage industry experience preferred
- General understanding of applicable Federal, State, and Local regulations
