What are the responsibilities and job description for the IT Service Delivery Expert position at TEKsystems?
About the Role:
Responsibilities:
We are seeking an experienced Service Desk Technician to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing top-notch support to our clients. You will work closely with various teams to resolve technical issues, improve efficiency, and ensure seamless service delivery.
Responsibilities:
- • Respond to client inquiries in a timely and professional manner.
- • Troubleshoot and resolve technical issues through collaboration with internal teams.
- • Identify opportunities to improve processes and implement changes.
