What are the responsibilities and job description for the IT Service Desk Analyst I position at TEKsystems?
We are seeking experienced technicians to support a Windows 10 to Windows 11 migration project.
The successful candidate will have at least 2 years of experience with SCCM, imaging devices and remote/in person support. They will also possess excellent customer service skills and be able to effectively communicate with executives.
Key Responsibilities
- Support Windows 10 to 11 migration
- Troubleshoot issues within Office 365
- Provide technical support and customer service
Requirements
- At least 2 years of experience in an IS/IT environment
- Strong analytical skills
- Able to work collaboratively as part of a team
- Excellent communication and customer service skills
About the Role
This is a fully onsite position with our client in Newton, NJ.