What are the responsibilities and job description for the It Support Analyst position at TEKsystems?
*Description*
Job Description
The IT Technical Support Analyst is a member within the End User Services team and is responsible for providing technical assistance to both business users and other IT team members. This role is responsible for analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of IT services via the IT Support Desk and following the IT Service Management processes. Familiarity with and knowledge of hardware, software, networking, and customer service practices are requirements for success in this position. In addition, good interpersonal skills are necessary to interact with customers, business team members, and other IT Teams.
*Skills*
Troubleshooting, Customer service, Desktop, Support, Technical support, Help desk support, Active directory
*Top Skills Details*
Troubleshooting,Customer service,Desktop,Support,Technical support,Help desk support
*Additional Skills & Qualifications*
> certs or personal experience are a plus... A or build their own PC
*Pay and Benefits*
The pay range for this position is $24.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in New Albany,OH.
*Application Deadline*
This position is anticipated to close on Apr 25, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description
The IT Technical Support Analyst is a member within the End User Services team and is responsible for providing technical assistance to both business users and other IT team members. This role is responsible for analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of IT services via the IT Support Desk and following the IT Service Management processes. Familiarity with and knowledge of hardware, software, networking, and customer service practices are requirements for success in this position. In addition, good interpersonal skills are necessary to interact with customers, business team members, and other IT Teams.
*Skills*
Troubleshooting, Customer service, Desktop, Support, Technical support, Help desk support, Active directory
*Top Skills Details*
Troubleshooting,Customer service,Desktop,Support,Technical support,Help desk support
*Additional Skills & Qualifications*
> certs or personal experience are a plus... A or build their own PC
*Pay and Benefits*
The pay range for this position is $24.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in New Albany,OH.
*Application Deadline*
This position is anticipated to close on Apr 25, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $24 - $28
