What are the responsibilities and job description for the IT Support Specialist - California position at TEKsystems?
About the Team
Our team is comprised of experienced professionals who are passionate about delivering exceptional customer service and technical support. We are a hybrid team, working remotely most of the time, with occasional on-site meetings.
Key Responsibilities
- Provide technical support to clients via phone and email
- Troubleshoot and resolve technical issues related to Windows basics and account access
- Communicate effectively with clients to understand their needs and provide solutions
About the Company
We are TEKsystems, a leading provider of Full-Stack Technology Services and Talent Services. Our team of 80,000 professionals works with over 6,000 clients across North America, Europe, and Asia. We are committed to delivering exceptional service and value to our clients and employees.