What are the responsibilities and job description for the IT Support Specialist position at TEKsystems?
At TEKsystems, we are seeking a skilled IT Support Specialist to join our team on a long-term opportunity in Muscatine, IA. This individual will be responsible for providing exceptional customer service and technical support to our clients.
The ideal candidate will have previous experience supporting technology for users with a focus on customer service. They will work closely with our team to ensure seamless delivery of services and provide timely resolutions to technical issues.
Key Responsibilities:
- Provide technical support to end-users with hardware, software, and network-related issues.
- Assist in troubleshooting and resolving technical problems.
- Document and track technical issues and resolutions.
- Collaborate with the IT team to implement new technologies and improve existing systems.
Requirements:
- Previous experience in IT support or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
Benefits:
- Competitive hourly rate.
- Opportunity for professional growth and development.
- Collaborative and dynamic work environment.
